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B'in Gruene - Return Policy

Our return policy is for STORE CREDIT ONLY NO REFUNDS!
We accept returns for STORE CREDIT ONLY 7 calendar days after delivery of the product. At our sole discretion after 7 calendar days.
Due to the extremely fast moving pace of our inventory we have a very strict return policy in place.
Please understand that we are unable to bend the rules for anyone, as that would be unfair to all shoppers.
All discounted and/or sale items, or gift certificates are all sales final and can not be returned.
All merchandise must be returned to us in their original, unworn, unwashed, smoke-free, make-up free, pet hair-free condition with original tags attached. If returned items have been tried on and they have make-up and/or deodorant on them, they will not be accepted as a return. If any items are past the 7-day limit or do not fit the return guidelines, the items will be sent back with a future order. We will hold non-returnable merchandise for 30 days. After 30 days, the items will be donated to charity.

Original and return shipping fees are nonrefundable and the responsibility of the customer. You may send your package back by any shipping method you prefer. However we highly recommend a trackable shipping method. B’in Gruene Boutique is NOT responsible for returns lost in the mail.

Once we receive your package, your return will be processed within 2-5 business days. You will receive your store credit code either via email or a credit on your B’in Gruene Account when your return is processed.

If you feel you have received defective merchandise or you were shipped incorrect merchandise, you must contact us within 3 days of receipt.

***Refunds are contingent upon inspection of item(s) once we receive it.***

NOTE ---- Please contact us before returning any item to request a return address. I travel with a mobile Boutique Trailer and the return address changes from time to time.